File a Claim

Is your Energizer Generator damaged or non-working? Please follow the steps below to help our customer service representatives assist you and get you back up and running. You may also bring your generator to one of our authorized service centers.

Step 1) Before filing a claim please register your product.

Regsiter Warranty › Already Registered ›

Step 2) Please provide a detailed description of the problem below.

Contact Information

Product Information


Claim Details


Upload an Image (optional)

If you're not sure what's wrong or what part is broken,
just send us a photo and we can help you.

After submitting your claim one of our technical support representatives will contact you. If you prefer not to submit your claim online you can take your generator to one of our service centres. You can also contact our Customer Support Center Toll Free at 1-877-528-3772 or